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Cold chain & food distribution · United States

ERP for cold chain & food distribution. A temperature excursion quarantines the lot before anyone sells it.

A temperature excursion holds the affected lots before anyone picks them, and a recall starts from a list of customers. This page describes the United States edition, which starts in early 2027.

Built on Inventory, no ready pack From early 2027
Short answer

How does Kinnow help a cold-chain business? When a reading goes out of tolerance, the affected lots are held before anyone picks them. A manager releases them or writes them off with a reason, and a recall starts from a list of customers instead of a search. Nothing is filed, paid or posted without a person.

Your business in one paragraph

Cold-chain stock is perishable twice over: it expires on the calendar and it spoils on the thermometer. The money is in the lot, not the item, so the books must know which lot sits in which room, how old it is and what the room did to it. Reports arrive late, and an excursion is often found after the stock has shipped. Three things keep the owner awake.

A breach noticed after dispatch

The reading was out of range for an hour, and the lot was on a truck by then.

Near-expiry lots going out last

FIFO habits push fresh stock first and the old lot becomes a write-off.

A recall that takes days

Traceability stops at the warehouse door, so the customer list is built by hand.

Tell us your warehouse zones and see an excursion hold a lot on your item codes.

How your month runs on Kinnow

Cold chain runs on Stock & Ship with Sell, Buy and Account around it. There is no ready-made industry setup for it; the steps below are what Kinnow's inventory features do today.

#StepWhoApplicationWhere a person signs
1Goods received against a purchase order; a receipt can be held in quarantine on arrivalReceiving clerkStock & Ship, BuyManager accepts or rejects a held receipt, with a reason
2Lots stored by warehouse with batch and expiry dateWarehouse supervisorStock & ShipStock transfers between warehouses are dispatched and received
3Zone readings recorded: temperature, target, duration, affected itemsMonitoring system, QAStock & ShipTolerances set by your QA head
4An out-of-tolerance reading holds the affected lots in quarantineAutomaticStock & ShipRelease needs a manager and a reason
5QA reviews the held lot: release it to active or route it to a write-offQA headStock & ShipRelease or write-off signed by a named person
6Orders picked earliest-expiry first; a different lot at pick is flaggedWarehouse supervisorSell, Stock & ShipPick confirmed by the picker
7Nightly expiry check marks lots past date; expired stock is claimed back from suppliers where the window allowsAccounts, buyerStock & Ship, BuyClaim sent by a person
8Write-off goes draft, pending approval, approved, posted; the loss reaches the ledgerWarehouse supervisor, controllerStock & Ship, AccountSubmitter cannot approve; controller posts
9Recall: trace a lot forwards to customers and backwards to the supplier receiptQA headStock & ShipCustomer notices sent by a person
10Month-end close and the per-state sales-tax summaryControllerAccount, ComplyClose signed by a person; each state return filed by a person

What is configured with you

Cold chain has no ready-made industry setup in the app (we call these industry packs). We do not claim ready-made limits or standard reports for it. Here is what we set up with you in the two weeks, using what Kinnow already does:

  • Zone types and tolerances. The defaults are a cold room within 0.5 degrees Celsius for 10 minutes, a freezer within 1.0 degree for 5 minutes and an ambient zone within 2.0 degrees for 30 minutes. They can be changed for the company and for each warehouse.
  • Release rights. Releasing a lot from quarantine needs a manager and a reason.
  • Write-off approvals. A write-off moves through four steps, with the person who submits kept apart from the approver, and only the controller posts it.
  • Expiry and claim windows for returning expired stock to suppliers.
  • The link from your monitoring system to Kinnow, built with your monitoring vendor.
  • The month-end close and access processes that every company starts with.

Processes, built in

A full set of best-practice processes for your industry come switched on: who owns each step, which steps Kinnow enforces, and a clock on every hand-off between departments. Print any of them as an SOP.

Month-end closeAccess request to grantWorkflow change to liveDocument to signedSee the processes →

Ask us to walk one excursion from reading to write-off on your stock.

Agents for cold chain

Stock

Expiry Watchdog

Walks active lots every night and marks those past their expiry date as expired, so they stop being offered.

Helps: Store / warehouse supervisor
Stock

FEFO/FIFO selector

A rule built into the pick list: it uses the lot that expires first (FEFO) or the one that came in first (FIFO), as you choose when the list is made, and checks again when the pick is confirmed.

Helps: Store / warehouse supervisor
Stock

Expiry return claim

Groups expired lots under their supplier, works out the claim window and drafts the return or credit claim. It sends nothing.

Helps: Accounts executive
Stock

Recall trace

Traces a batch to its supplier receipts, every customer it went to and where the rest sits. It notifies nobody.

Helps: QA head
Stock

Slow-mover Detector

Finds stock that has not moved for a set number of days and ranks it by the money tied up in it, so you can review it.

Helps: Store / warehouse supervisor
Stock

Stock Forecaster

Forecasts demand for the next 30, 60 and 90 days for each item and warehouse, with a suggested safety stock and reorder point. It never acts on its own.

Helps: MIS / data analyst
Stock

Dead Stock Recovery

For each dead-stock item, works out the value at risk and suggests a transfer, a discount sale or a write-off. A person decides.

Helps: Store / warehouse supervisor

Each agent is validated with each client before it works on their books, and every output waits for a person. The earlier Cold Chain Watchdog agent has been retired: the excursion check now runs when a reading is recorded.

Tax and compliance calendar for a cold-chain business (United States)

Kinnow prepares; a person confirms and files. Dates are not printed here because each state sets its own; the calendar is built from the states you register in. Food, drug and other trade licenses and permits are not tracked by a built-in cold-chain rule.

ObligationWhat Kinnow preparesWho confirms
State sales tax on invoicesTax priced by destination state from the state base rate plus a county or city rate you enter; sales to customers outside the country are zero-rated. Unprepared grocery items map to a starter exempt category, and treatment differs by state and by productAccounts executive, tax adviser
Exemption certificates (resale and others)An untaxed taxable line must carry an exemption certificate or a reason, or the invoice check fails, so a gap shows up before an audit finds itAccounts executive
Per-state sales-tax returnsA summary of taxable sales and tax collected by state, for you to transcribe into each state return. It does not decide nexus and it does not file. The calendar follows the states and filing frequencies you record, and refuses to guess when none are recordedController, tax adviser
State registrationsEIN, state sales-tax permit, state annual report and foreign qualification are tracked as registrations; due dates appear only where you supply themController
Vehicle compliance datesTransport lists vehicles with compliance documents falling dueFleet coordinator
Payroll withholdingFederal income tax withholding and FICA can be computed; state income tax is not included and the payslip says so. W-2 and 1099 forms are not produced. Payroll stays with your current provider in the first releaseHR head, payroll provider

What the owner sees

Three screens do the daily work: the quarantine list, the write-offs list and the traceability report. Ask Kinnow answers questions on the inventory reports, with the source and cost shown before it runs.

  • What is my stock worth right now, by warehouse? (Stock valuation)
  • Show dead stock older than 180 days. (Dead stock)
  • How old is the stock I am holding, and what is it worth? (Item-age valuation)

Illustration · sample data

Lot · itemZoneReadingStatus
Lot B-2217 · Whole milk, 1 galCold room 211.2°C vs 4.0°C for 42 minHeld
Lot B-2231 · Greek yogurt, 32 ozCold room 211.2°C vs 4.0°C for 42 minHeld
Lot B-2102 · Frozen shrimp, 2 lbFreezer 1Within toleranceActive

Numbers to watch

These come from lists Kinnow already keeps. Cold chain has no ready-made set of reports, so you can add your own.

NumberWhere you read itWhat it tells you
Lots held in quarantine and their valueQuarantine listStock you cannot sell right now
Excursions by zone and weekCold-chain readings listWhich room or compressor keeps drifting
Expiry and quality write-offsWrite-offs listThe cost of spoilage, with who approved it
Stock by age bandItem-age valuationWhere near-expiry capital sits
Expired stock claimed backExpiry return claimWhat was recovered from suppliers

See quarantine and write-offs on a day of your own readings.

Applications switched on

Generic termIn your Kinnow
temperature breachexcursion
on holdquarantine
issue ruleFEFO
losswrite-off (expiry, damage or quality failure)

Questions

Does Kinnow read our temperature sensors?

Not directly. Kinnow records readings sent to it for a warehouse zone (the temperature, the target, how long it lasted and which items are affected) and acts on them. The sensors and the link from your monitoring system stay with your monitoring vendor; connecting that feed is part of the set-up.

What happens to a lot after an excursion?

Every active lot in that warehouse for the affected items moves to quarantine, with the reason and the reading recorded. If the reading names no items, every active lot in the warehouse is held. A held lot is not picked. A manager then releases it, with a reason, or it goes for a write-off.

Is there a ready-made cold-chain setup?

No. Cold chain is built on Kinnow's inventory features, not on an industry setup of its own. We configure the zones, tolerances, release rights and write-off approvals with you. The quarantine, expiry, earliest-expiry-first (FEFO) picking and lot tracing described here are in the product today.

Can we run a recall?

Yes. Forward and backward lot tracing shows the supplier receipt and every customer a lot went to. A recall-trace agent traces a batch to its customers and to where the rest sits; it notifies nobody, so a person decides what to send.

Who can write stock off?

A write-off goes through four steps: draft, pending approval, approved, posted. The person who submits cannot approve their own, and only a controller posts it. Posting reduces stock and sends the loss to the ledger. Reasons include expiry, damage and quality failure.

How do near-expiry lots go out first?

A pick list built from a delivery order takes the earliest-expiry lot first for expiry-tracked items, and the pick is re-checked when it is confirmed. A different lot picked is flagged, not blocked. A nightly expiry watchdog marks lots past their date as expired.

How long to set up?

About two weeks to first results for one warehouse. The sensor feed depends on your monitoring vendor and may take longer.

Does Kinnow file our state sales-tax returns?

No. It prices tax by destination state on each invoice, and the groundwork for a summary of taxable sales and tax collected by state is completed before launch. A person transcribes it into each state return and files it. It does not decide whether you have nexus in a state; your tax adviser does.

When is the United States edition available?

From early 2027. Until then this page describes what the edition is built to do, not something running today. Talk to us about the first customers.

Show me Kinnow for cold chain & food distribution.

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