ERP for retail & point of sale. Counter, cash drawer and back office on one product.
Every sale, every cash drawer and every dollar of the day's takings in one set of books, checked before the shop shuts. The United States edition opens from early 2027.
From early 2027How does Kinnow help a retailer? A counter sale takes stock off the shelf and records the takings in the books by itself. A person counts the drawer, and any difference is recorded, not hidden. Drawer Watch then looks for the till or the cashier that is short again and again. Nothing is filed, paid or posted without a person.
Your business in one paragraph
A shop earns its money in small pieces: a few hundred tickets a day across cash, card, vouchers and wallets, each store with its own drawer, its own discounts and its own shelf. The books, the stock records and the bank statement are usually written up later by someone who was not at the counter, and the gap between the counter and the books is where stock loss and arguments live. Three things keep a retail owner awake.
The drawer that is short, and nobody knows when
A shortage found at the end of the week cannot be traced to a shift. By then the cashier has changed and the receipts are in a bag.
Discounts with no trail
Each store gives its own discounts. Margin leaks at the counter and shows up only as a weaker month.
A shelf the books cannot see
One store runs out while another sits on the same item. Without stock figures for each store, the reorder is a guess.
If one of these sounds like your month, we can show the same three problems on a store like yours.
How your month runs on Kinnow
The month is made of many small days. These are the steps, with the application that handles each one and the point where a person signs off.
| # | Step | Who | Application | Where a person signs off |
|---|---|---|---|---|
| 1 | Link each counter to a store and its warehouse | Store manager | Sell (till) | The counter code cannot be changed once set |
| 2 | Open the drawer; one open shift per counter | Cashier | Sell (till) | Opening is recorded with the cashier |
| 3 | Ring up the basket. Kinnow prices each line and works out tax on the discounted amount; the basket is refused if the payments do not add up | Cashier | Sell (till) | A sale above the value you set waits for approval |
| 4 | Stock comes off the counter's warehouse; the takings go into the books by payment type | Automatic | Stock & Ship, Account | None; every entry can be traced back to the sale |
| 5 | Cancel a wrong sale before the count, or refund it after; both put the stock back and reverse the entries | Cashier, then manager | Sell (till) | Manager above the limit; approver recorded |
| 6 | Count the drawer. Kinnow works out the expected cash from the shift's own sales; the cashier types in the count | Cashier | Sell (till) | A shortage or excess is recorded when the shift closes; a manager signs it off |
| 7 | Tie the day together: takings against cash counted and against the card totals typed in; any open drawers are named | Store manager, accounts executive | Sell, Account | The day-end check only prepares the figures; a person signs off the day |
| 8 | Restock: forecasts and slow movers drive reorders and transfers between stores | Buyer | Buy, Stock & Ship | Purchase orders above the limit need approval |
| 9 | Month-end close, sales-tax totals by state and payroll for store staff | Finance head | Account, Comply, People | Journals above the limit need approval |
What the ready-made setup covers
The ready-made setup for retail and point of sale (we call it an industry pack) brings seven limits, four sign-off routes, nine report codes and eleven starter questions for Ask Kinnow. The United States setup adds sales-tax, purchase-order, write-off and payroll sign-off and a sales tax register. The figures are plain numbers, so we go through each starting figure with you in dollars before you begin.
| Limit | Effect | Why it is there |
|---|---|---|
| Counter invoice above a value | Needs approval | Either a genuine bulk order or a typing mistake |
| Sales order above a value | Needs approval | A bulk deal, not a walk-in |
| Campaign budget above a value | Needs approval | Spending to reach shoppers directly is the cost in retail that swells fastest |
| Campaign with no audience | Blocked | A campaign with no audience has no consent on record |
| Manual journal above a value | Needs approval | Changes the books without a source document |
| Stock write-off above a value (US setup) | Needs approval | Stock loss and scrap need a name against them |
| Credit limit; bulk lead above a value | Warning | A decision, not data entry |
The ready-made routines include Counter to day close, Till to banked, Price change to shelf, Replenishing the shelf, Customer return to credit, Invoice correction by credit note and Stock count to write-off.
Ask us to run the day close on a week of your own sales slips.
Agents for retail and point of sale
Drawer Watch
Looks across shifts, not at one day. It tells apart a till that is short in the same direction every time, a cashier who is short across different tills, and a till that is never out by a single cent, which more often means the drawer was balanced to the screen than actually counted.
Stock Forecaster
Forecasts demand for the next 30, 60 and 90 days for each item and warehouse, with a suggested safety stock and reorder point. It never acts on its own.
StockSlow-mover Detector
Finds stock that has not moved for a set number of days and ranks it by the money tied up in it, so you can review it.
BuyReorder Planner
Recommends how much to reorder and when. It skips an item that already has a draft reorder open, and it never raises a PO by itself.
ReachReactivation / Winback
Finds buyers who have gone quiet, using your ledger, and drafts a message to win them back for a person to send.
Cash flow forecast
Looks 30, 60 and 90 days ahead from what customers owe you, bills coming due and how fast customers have paid before.
Each agent is tested with each client before it touches their books, and everything it produces waits for a person. Also included: a day-sheet check, and an alert when a drawer holds more cash than your limit; both only prepare or warn and post nothing.
Sales tax and compliance for a US retailer
The United States has no federal sales tax, so a store files in each state where it is registered. The first release has basic support for this: Kinnow prepares the figures and a person confirms and files.
| Filing | What Kinnow prepares | Who confirms |
|---|---|---|
| State sales-tax returns | A calendar line per registered state and period (where no due day is recorded, Kinnow assumes the 20th of the following month) and totals of taxable sales and tax collected by state, for a person to type into each state return. Kinnow does not file on a state portal | Accounts executive, then your tax adviser |
| Sales-tax permit and nexus | A tracked permit for each state. Kinnow does not decide nexus (whether your sales into a state are enough to need a permit there) | Tax adviser |
| Rates | Kinnow holds the state base rates; each till line carries the rate you set, and county, city and district rates are not looked up by address | Accounts executive |
| Payroll for store staff | Federal income tax withholding and FICA (Social Security and Medicare tax) in the payroll run; state income tax is not included, and each payslip says so. Deposits, quarterly returns and W-2 are not built | HR head |
What the owner sees
These ready-made questions can be typed straight into Ask Kinnow. Each answer shows the report it came from and what it cost before it runs.
- What were today's sales, store versus online? (Sales register)
- What did we take at the counter today? (Till shift reconciliation)
- Which tills are short at the end of the day? Which cashier's drawer never matches? (Till shift reconciliation)
- Which products are running out of stock? (Stock valuation)
- What sales tax did I collect this period? (US sales tax register)
- How did the last campaign convert, and what did it cost? (Campaign register)
- Did our messages actually land? How many contacts can we actually message? (Message delivery and contact registers)
Illustration · sample data
| Till · cashier | Expected cash | Counted | Variance |
|---|---|---|---|
| Counter 1 · Maria | $124.80 | $124.80 | $0.00 |
| Counter 2 · Devon | $98.60 | $97.80 | -$0.80 |
| Counter 3 · Devon | $72.10 | $71.50 | -$0.60 |
Numbers that matter
| Number | Report | What it tells you |
|---|---|---|
| Cash variance by till and cashier | Till shift reconciliation | Where the money is leaking, and whether it follows the till or the person |
| Daily sales by store and channel | Sales register | What the day made, store versus online |
| Stock value and age | Stock valuation, item-age valuation | Money sitting on the shelf, by how long it has sat |
| Sales by item group, year on year | Item-group yearly sales | Which groups grew and which shrank |
| Tax collected by rate | Sales tax rate summary | What is owed before you file |
| Campaign cost and delivery | Campaign and message delivery registers | Whether spend reached anyone |
See the difference table above on your own stores, not on sample numbers.
Applications switched on
Screen labels written for India are replaced with your US wording when we set you up.
Questions
Does the counter keep working if the internet drops?
No. The counter needs a connection to Kinnow. What the till does guard against is a repeat: each sale carries a reference from the counter, so if the same sale is sent again after a dropped connection it is recorded once, not twice. There is no offline mode.
Does a till sale update stock and the books automatically?
Yes. When a sale is completed, stock is taken off the counter's warehouse and the takings go into the books, each payment type in its own holding account, with the tax in a Tax Payable account. A cancelled sale or a refund reverses both. If a line is sold with no stock on hand in that warehouse, the sale stands and that line is skipped for stock, so a count or a correction fixes the shelf.
How is sales tax worked out at the counter?
Each line carries a tax rate taken from your item and tax masters, and the tax is worked out on the discounted amount. The till does not look up a rate by the store's address. The state sales-tax support behind it is basic for now and is completed with early-access customers, and we confirm every rate with you before use.
Can head office control discounts?
Partly. A sale, order or invoice above the value you set needs approval, and every discount is listed on the day sheet with the till and cashier. Pricing rules (volume brackets, promo codes, order-value tiers, validity windows) apply on quotations and sales orders; the counter itself takes the price and discount the cashier enters.
What happens when the drawer is short?
The shift closes anyway, and the shortage is recorded against the till and cashier and posted to Cash Shortage. Nobody can make a drawer balance by keeping the shift open. A person signs off the shortage, and Drawer Watch looks for a pattern across shifts.
Who can cancel or refund a sale?
A sale can be cancelled only while that shift is still open; after the count the answer is a refund, paid out of the shift open now. Above the limit your company sets, a manager has to do it, and the approver is recorded. If no limit is set, every cancellation and refund needs a manager.
Does it work on a phone, and when does the US edition open?
It works in the phone browser. There is no separate mobile app. The United States edition is available from early 2027, and set-up takes about two weeks to first results for one company.
Show me Kinnow for retail & point of sale.
Answer three questions. Get the applications, the agents and a two-week plan for your business.