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Capabilities

129 things Kinnow does that most ERPs don’t.

Taken straight from the product, application by application. Each has its own page showing how it works and one specific detail that makes it real. Items that are live in part are marked.

Gets better every week · Change Request channel

Request a change; get a fixed price

Describe the change you want in plain words; Kinnow scopes it, prices it and builds it for you.

Answers in seconds · Ask Kinnow

Ask your business anything

One search box on every screen finds records instantly and answers questions from data you're allowed to see.

Gets better every week · Know Semantic Layer

One agreed definition for every business number

Revenue, margin and every key number defined once and signed off, then anyone builds their own reports.

Gets better every week · Generative Exception Sweep

Every number you track, watched for surprises

Once a measure is approved, the sweep checks it for unusual moves in every part of the business whenever an administrator runs it.

AI agents that do the work · GSTR-2B Reconciler

Claim every rupee of GST input credit

Purchase bills are matched against your GSTR-2B file from the GST portal; your team only handles the exceptions.

Conversations with customers and teams · CA Practice Mode

One workspace for accountants serving many clients

Accountants see every client company and run each client's filing jobs and deadlines from one practice home.

AI agents that do the work · Collections Agent

Overdue invoices chased for you, politely

Overdue customers get reminders that grow firmer as days pass, each one drafted for a person to approve before it goes out.

AI agents that do the work · Gather

Forms for applications, surveys and sign-offs

Collect applications, data, anonymous feedback or sign-offs, each with its own AI helper and privacy rules.

AI agents that do the work · Close Checklist agent + 12-gate period close

Month-end close that runs itself

Kinnow runs the month-end checks, plans the fixes for what fails and hands you one close pack. A person closes the month.

Answers in seconds · Code on Wages restructuring agent

See who fails the new Labour Codes

See which salary structures break India's new Labour Codes and what fixing each one will cost.

Answers in seconds · Asset operating log + Operating Efficiency Watch

Catch fuel theft and failing generators

Daily generator logs reconcile fuel to the tank reading and flag a machine whose output per litre is falling.

Safe and in your control · Control Posture board + signed Posture Statement

Set your controls, give auditors signed proof

Choose how strict each financial control is, then export a signed statement showing who set it.

Answers in seconds · Clause extraction → Obligation ledger

Contract promises tracked before they're broken

Kinnow reads your contracts, suggests key clauses, and tracks every promise, from service levels to reports, before breach.

Conversations with customers and teams · The Day

See what's coming, arrived, and gone quiet

See what's ahead, what arrived and what's still unanswered, ranked by how long it's been quiet.

Conversations with customers and teams · Decision Capture

Every discussion ends with a recorded decision

A discussion can close with what was decided, or an honest 'no decision' and the reason, kept at the top of the conversation.

Conversations with customers and teams · What the organisation knows

Everything known about a customer, one page

Open any customer and see what was agreed, who knows them, and the conversations about them that you may see.

Answers in seconds · Reconcile against your documents

Check a spreadsheet against your signed paperwork

Upload a spreadsheet; Kinnow checks every row against your documents and lists what disagrees.

Safe and in your control · Veil

Keep sensitive details away from AI Live in part

Before business data reaches an AI service, Kinnow removes identifiers, hides names and withholds risky text. It covers Ask Kinnow and most agents today; the rest are being added.

Your records and documents · Change who approves this

Change approvals safely, see the impact first Live in part

Change approval rules in plain words, see which pending items are affected, trial it quietly, then go live.

Answers in seconds · Vault (Signals → Vault → Compose)

One secure home for company documents Live in part

Every company gets a controlled document store: no duplicates, every access logged, shares you can revoke.

Answers in seconds · Audience Reasoner over the ERP join

Customer lists a marketing tool can't build Live in part

Ask for 'customers who haven't reordered in 90 days and pay on time' and get the list.

AI agents that do the work · Agent runs

AI work you can check and approve

Each agent task has a Show me why view and shows its confidence where the agent recorded one; you approve it, reject it, or note that it looks wrong.

Conversations with customers and teams · Visit

Field visit notes that catch promises

Field staff log visits from the field; Kinnow spots promises in the notes and turns them into tracked agreements.

Your records and documents · Record trace & document chain

Where is this stuck, and with whom?

Key documents show their journey: the steps done, who holds the record now and how long it has waited, with who did each step where that was recorded.

Gets better every week · Vertical content packs

Your industry's setup, ready at sign-up

Pick your industry at sign-up and get its routines, controls, reports, forms and vocabulary ready to use.

Your records and documents · Processes

Your processes, mapped honestly

See each end-to-end process as a diagram showing which steps the system enforces and which are just notes.

AI agents that do the work · Buy something

From supplier quote to purchase order

Drop in a supplier's quote as a PDF or photo; Kinnow drafts the purchase order and flags doubts.

Safe and in your control · Approvals inbox & duty splits

One approval inbox; nobody approves their own

Every sign-off waiting on you in one inbox, with named approvers and no approving your own requests.

AI agents that do the work · Obligation monitor

Contract commitments that chase themselves

Each contract obligation that is at risk or breached becomes a task in the agents' inbox, found for you every morning rather than left in a forgotten register.

Answers in seconds · Ask About This Report

Ask questions about the report you're viewing

Looking at the trial balance? Ask about it, and answers come from the figures in front of you.

Conversations with customers and teams · Executive Digest

Monday-morning business briefing on WhatsApp

Every Monday at 7am the people your company has chosen to receive notifications get the week's numbers, alerts, trends and surprises by email and, where WhatsApp is connected, on WhatsApp.

Your records and documents · Your Statements, Your Layout

Financial statements in your old system's format

Switched systems? See your P&L and balance sheet in the same layout your team already checks against.

Safe and in your control · Self-Checking Statements

Financial statements that check themselves

If a balance sheet or profit and loss in your own layout doesn't add up, Kinnow says so at the top of the screen.

Your records and documents · Statement Bridge (As Seen On · Entered Since)

Match receivables to a customer's statement, fast

Tie your receivables to a customer's statement date: what they saw, what changed since, what's owed now.

AI agents that do the work · ITC Mismatch Chaser

Suppliers chased to file their GST

Suppliers who haven't filed their GST get a drafted reminder; Kinnow closes it once they file.

AI agents that do the work · Voice Intelligence

A rep's voice note becomes sales notes

Built to turn a rep's voice note after a visit into objections, promises, competitors and next steps. Speech-to-text is rolling out; typing the note works meanwhile.

AI agents that do the work · Sales Autopilot Agents

Field sales plans and reminders, drafted for reps

Overnight risk checks, quote reminder drafts, routes on request and monthly territory suggestions, all prepared for your sales reps.

AI agents that do the work · Dispute Resolution Agent

A suggested fix for every customer dispute

When a customer disputes an invoice, Kinnow suggests a refund, credit note or escalation for a person to review.

Conversations with customers and teams · Documents as a Conversion Engine

Invoices customers can pay straight away

Branded invoices with a UPI QR code and pay link, sent by email or WhatsApp and filed automatically.

Safe and in your control · Kinnow Sign

Unlimited e-signatures built in

Sign leases, offer letters and other documents inside Kinnow, unlimited and built in.

Your records and documents · Work-to-Money Settlement

Finished field work becomes invoices and paperwork

Every completed duty, delivery or visit is priced with the calculation shown, and goes to billing when someone presses Settle.

Answers in seconds · Anomaly rules engine + LLM narrator

Journal entries screened for fraud and errors

Every approved journal is checked for self-approval, duplicates, dormant accounts and odd amounts, then explained plainly.

Gets better every week · GL Categorizer

Bank lines that get a draft entry

Unmatched bank lines get a draft entry on the right account, chosen from your own history; AI handles only new payees.

Gets better every week · Guided control tightening

Controls that learn from near-misses

Each month-end, Kinnow counts what slipped past your controls and advises which rule to tighten next.

Safe and in your control · Ageing Bridge + source-clock reconciliation

Explain every difference after switching systems

See how today's receivables differ from your old system's export, customer by customer, using the entry dates your old system recorded.

AI agents that do the work · MSME 45-day Watchdog

Pay MSME suppliers on time, keep deductions

Kinnow flags MSME supplier bills nearing the 45-day legal limit and suggests which to pay first.

Answers in seconds · Cash-flow Forecaster

30/60/90-day cash forecast

A rolling 30, 60 and 90-day cash forecast, built from your cheques, bills and overdue invoices.

AI agents that do the work · Asset Health Predictive agent + advisory work orders

Fix equipment before it fails

Sensor warnings become an equipment health score and a draft work order a supervisor approves.

AI agents that do the work · Warranty Recovery + AMC Vendor Scorecard

Stop paying for repairs you're covered for

Kinnow finds repairs warranty should have covered and tells you whether to renew, renegotiate or replace maintenance vendors.

Your records and documents · Jurisdiction-pack payroll engine

Payroll that checks itself before paying

India payroll covering PF, ESI, PT, TDS, LWF, arrears and off-cycle runs, with a headcount-checked bank file.

AI agents that do the work · Calibration Advisor + Review Summarizer

Fairer performance reviews

Kinnow spots lenient or harsh managers and drafts evidence-based reviews, but never assigns ratings.

Safe and in your control · Confidential cases + anonymous pulse

Employee complaints and surveys that stay safe

Complaints are hidden from the manager they concern, and surveys can't identify who answered.

AI agents that do the work · Candidate Match + Attrition-on-Hire + CV ranker

Hire people who will stay

Every candidate is scored for fit and for risk of leaving early, the moment they apply.

AI agents that do the work · Cold Chain Watchdog + lot traceability

Spoiled stock stopped before it ships

A temperature breach blocks the affected batch automatically, and any batch can be traced to suppliers and customers.

Your records and documents · Construction-to-maintenance continuum

Project handover fills the asset register

When a project is handed over, its assets join maintenance automatically, with warranties and maintenance contracts attached.

Safe and in your control · Tenant-extensible close gates

Your own month-end rules, enforced

Make Kinnow's month-end checks firm with your own rules, picked from ready-made templates, without writing code.

AI agents that do the work · BYOA + Agent Studio

Build and tune your own assistants, safely

Create your own assistants and adjust built-in ones to your business, within safety limits that can't be removed.

Gets better every week · AI calibration loop

AI confidence that means something

Every approval or rejection you give an agent is counted, so Kinnow can show whether 'sure' really means sure.

Gets better every week · Report an issue

Report problems; only you confirm the fix

Anyone can report a problem in seconds, free, and only the reporter can confirm it's fixed.

Your records and documents · Sale-to-AMC contract continuum

One contract from sale to annual maintenance

An approved sales order opens the project, and at handover a draft maintenance contract is created for a person to complete.

Your records and documents · Turnover rent engine (Pact retail)

Mall leases billed exactly as signed

Mall leases bill turnover rent in tiers from daily sales data, checked against the guaranteed minimum rent.

Answers in seconds · Per-BoQ-line material trace + reconciliation

Follow every tonne from estimate to installed

For any bill-of-quantities line, see what was needed, ordered, received, issued and installed in one view.

Safe and in your control · Fail-closed project gates

Projects can't close or dispatch on hope

Hard checks stop crews going to an unready site and stop a project closing before handover is complete.

Answers in seconds · Savings register with declared basis

Procurement savings a CFO can believe

Every savings figure shows what it's measured against, with deliberately no inflated grand total.

Answers in seconds · Off-contract spend sweep

Five kinds of rogue spending, named separately

A monthly check names off-contract, over-contract, no-request, after-the-fact and split-to-dodge-approval purchases.

AI agents that do the work · Strategic sourcing with explainable Vendor Suggest

Supplier tenders with every choice explained

Run supplier tenders, get suggested suppliers with reasons, compare quotes line by line and split the award.

Conversations with customers and teams · Discuss

Discuss a record right on the record

Start a conversation from any invoice, bill or lease, with no links to paste or context to explain.

Conversations with customers and teams · Gate

Who is on site right now

A live visitor and contractor register built to be trusted in an emergency.

Your records and documents · Catalogue & term facets

Exact answers across all your documents

'How many of our 51 leases state a security deposit?' Answered across all 51 once their terms are confirmed, not from a sample.

Gets better every week · Tenant Adaptation Layer

Kinnow learns your business, safely Live in part

Assistants and reports adapt to your books, tested against your own known-good answers before any change reaches you.

Conversations with customers and teams · Kinnow Channels (Talk · Mail · Meet)

Conversations filed on what they're about Live in part

Chat, email and meetings attach to the customer, order or invoice, so the record remembers what was agreed.

Safe and in your control · Guardrails

Test business rules before enforcing them Live in part

Trial a new control quietly: it records who it would have stopped, without blocking anyone.

AI agents that do the work · Kinnow Shell (Needs you · chains)

A workspace built around what needs you Live in part

One list of what needs you, records that open beside your work, and calm when nothing does.

Safe and in your control · Record history & Audit Explorer

Changes recorded: who, what and why Live in part

See each change, before and after, who made it and why, plus every blocked viewing attempt.

Your records and documents · Migration bridges & Transformer

Move from your old software without losing history Live in part

Bring your books, people and customer records from your current software, keeping original dates and checking nothing's missing.

AI agents that do the work · GST Filing Agent

GST returns prepared, checked, filed with approval Live in part

Returns are prepared from your books, checked against the GST portal, and filed only after a person approves.

Conversations with customers and teams · Conversational CRM + Inbound SDR

WhatsApp sales chats with AI-drafted replies Live in part

WhatsApp chats sit on the lead's record, and Kinnow drafts qualifying replies and suggests meeting times.

Conversations with customers and teams · Customer 360 + Signals

A customer's latest emails and meetings, instantly Live in part

One glance shows a customer's open items and the last five conversations from Gmail, Outlook or Teams.

Conversations with customers and teams · Customer Portal

Your own branded portal for customers Live in part

Customers sign in with a one-time code to see statements, download invoices, reorder, raise disputes and pay.

AI agents that do the work · Field-Ops Engine

One system to run any field team Live in part

Rosters, dispatch, routes, tracking and proof of work for drivers, guards, technicians or sales reps.

Safe and in your control · CredentialGuard

No expired licences sent on jobs Live in part

Nobody with an expired licence or certificate gets assigned work; warnings start 30 days ahead.

Safe and in your control · Field Safety SOS

Lone-worker alarms that escalate on their own Live in part

An SOS or missed safe-arrival check-in sends SMS and email alerts and escalates if nobody responds.

Safe and in your control · Consent & Deliverability gate

Marketing that stays within consent law Live in part

Every email, WhatsApp and SMS passes a consent check for the right country, and is blocked if unsure.

Conversations with customers and teams · AI Visibility (GEO) agent

Get named when buyers ask AI Live in part

An agent works to get your business named when buyers ask AI assistants like ChatGPT for suppliers.

AI agents that do the work · Signal-driven outbound

Outreach triggered by what your books show Live in part

Every night, Kinnow drafts personal outreach to customers who went quiet, slipped or owe money, for approval.

Conversations with customers and teams · Mail, put in its place

Your inbox, filed onto customers and orders Live in part

Email threads land on the right customer or order, privately, until you choose to share.

Safe and in your control · Ground rules on contracts

Your policies checked against signed contracts Live in part

AI suggests contract terms with the exact quote; a person confirms; your policies check the confirmed terms.

Conversations with customers and teams · Directory

One directory for people, approvals and routing Live in part

Change someone's manager and approvals reroute automatically. Visitors and drivers live in the same directory.

Conversations with customers and teams · Meet

Meetings booked, prepared and closed properly Live in part

Book from the customer record, get an agenda that remembers last time, and finish with what was agreed.

Your records and documents · Signals

Email, drives and meetings, linked to records Live in part

Gmail, Outlook, Drive, SharePoint, Teams, Meet and Zoom feed context in, one record at a time.

AI agents that do the work · Compose

Proposals and board packs from your data Live in part

Draft board decks, proposals and tender responses from your records, on-brand, then finish in PowerPoint or Word.

Safe and in your control · Honesty rules

Never a confident wrong number

When Kinnow can't read or calculate something, it says so; no zeros, blanks or guesses posing as fact.

Safe and in your control · Field-level permissions

Hide salaries and margins by role

Salary, margin and cost figures disappear, on screen and in exports, for roles not allowed to see them.

Safe and in your control · Access reviews & grant expiry

Regular access reviews, built in

Give access with an end date and run regular access reviews; nobody approves their own access.

Answers in seconds · Explain this P&L · Ask in plain language

Your P&L explained in plain English

Click 'Explain this P&L' for an explanation against last period and last year, or ask in plain English.

Gets better every week · Self-Tuning Charts

Charts that fit your data

A chart that says nothing on your data is replaced with a clearer one, or a plain sentence, and remembered.

Your records and documents · Speaks Your Industry

Screens in your industry's own words

A distributor sees 'retailers' and 'beat calls'; a hotel sees 'guests'. Same system, their own words.

Safe and in your control · Brand Guardian

Brand and claims check before publishing

Marketing copy is checked against banned claims and your brand guide before anyone can approve it.

Gets better every week · Duplicate Detector + Party Enrichment

Clean customer and supplier records, never auto-merged

Duplicate customers and suppliers are caught on entry and nightly, and never merged automatically.

Safe and in your control · Freshness stamps + nightly drift report

Reports that show how fresh they are

Every statement shows its as-of date and how it was calculated, so old numbers never pose as current.

Answers in seconds · On-order-aware reorder + demand forecast

Reorder lists that count stock already ordered

Reorder suggestions subtract stock already on order, so buyers stop reordering what's on its way.

Answers in seconds · Job-work reconciliation + QC/NCR + supplier scorecard

Job work and quality in one loop

Track material at job workers against GST deadlines, and let inspection results score your suppliers.

Your records and documents · Bulk org-chart upload

Whole company set up from one spreadsheet

Upload one org chart to create employees, logins, reporting lines and access roles in one confirmed step.

Answers in seconds · Regulatory rate-change monitor

Tax rate changes applied without an upgrade

Kinnow drafts official GST rate changes from the notification and applies them once Kinnow's team approves, with no upgrade needed.

Your records and documents · Shared instrument ledger

Every bank guarantee and deposit, one register

Track bank guarantees, earnest money and security deposits across projects, leases and tenders, with expiry alerts.

Answers in seconds · Engagement P&L with support cost

Project margin that includes support costs

See the true margin of each engagement, including the support work it creates after delivery.

Your records and documents · Stay (hotel PMS) front desk

A front desk that catches double bookings

Reservations, guest bills, night audit and housekeeping, built so a room is never checked in twice for the same night and a night is never charged twice.

AI agents that do the work · Till + Drawer Watch agent

A till that spots suspiciously perfect drawers

Counter sales with split payments, and checks that spot cash-drawer patterns across shifts.

Conversations with customers and teams · Messages that are records

Chat that works like a business record

Messages can't be secretly edited, corrections stay visible, files are stored safely and records are linked.

Your records and documents · Document Intelligence & Knowledge Health

Scanned paper made searchable, gaps clearly named

Scanned files become searchable text, and unreadable parts are marked rather than guessed.

Safe and in your control · Read ≠ download

View-only documents and expiring share links

Let people read a document without taking a copy, and see who downloaded, exported or shared it.

Safe and in your control · Erasure cascade & legal hold

Delete for real, keep what law requires

Deletion requests reach files, search, AI copies and chat history, while legal holds stay in force.

Your records and documents · Auto-filed documents

Business documents that file themselves, six types by default

Invoices, receipts, payments, payslips, purchase orders and credit notes file themselves in your document store, linked to where they came from; other types are one switch away.

Safe and in your control · Dead-GSTIN flags on open deals

Quotes flagged when a buyer's GST lapses

When a customer's GST registration is suspended, every open quote and order with them is flagged.

Your records and documents · Installed base & coverage resolution

Know at once if service is billable

Every service call shows whether it's under warranty, under contract, contract used up, or chargeable, with the reason.

AI agents that do the work · Self-running scheduling

Scheduling that chases itself, politely

Kinnow offers real free times, nudges only the side holding things up, and offers new times after a no-show.

Your records and documents · Jurisdiction packs

Run companies in several countries, correctly Live in part

One system with seven country packs for tax IDs, tax types, e-invoicing and payroll, refusing rather than guessing.

Conversations with customers and teams · Locale & accessibility floor

Hindi for review, Arabic layout prepared Live in part

Hindi works today, Arabic right-to-left is built in, and every screen is held to the WCAG accessibility standard.

Conversations with customers and teams · White-label tenant and partner portals

Portals that carry your brand, not ours Live in part

Lessees, suppliers and channel partners help themselves in portals branded as your company, with no per-user fees.

AI agents that do the work · Payments with auto-reconcile + fraud scoring

Get paid by link, reconciled automatically Live in part

Payment links with UPI QR, cards, UPI AutoPay and NACH mandates, each payment fraud-checked and matched to invoices.

Conversations with customers and teams · Subjects & private conversations

Ongoing topics and truly private chats Live in part

File conversations on a record, an ongoing topic, or privately between named people, all in one daily view.

Conversations with customers and teams · The three doors

Start a conversation from the record you are on Live in part

Actions appear on the record, like Discuss, Send for signature or Book time, never as a locked upsell.

Safe and in your control · Recording legality gate

Meeting recordings that respect law and people Live in part

Kinnow checks local consent law before recording, and anyone in the meeting can say no, even afterwards.

AI agents that do the work · Incubate (accelerator portfolio)

Run an accelerator alongside your business

Programmes, cohorts, startup progress, mentor matching and funder reports for incubators and corporate venture teams.

Your records and documents · Honest fleet telematics

No-signal vehicles never shown as parked

Every vehicle shows as live, stale with its age, or no signal; never a misleading 'idle'.

Conversations with customers and teams · Vendor Portal

Suppliers help themselves, no Kinnow login needed

Suppliers view orders and deliveries, quote on tenders, and upload bills with a one-time sign-in code.

AI agents that do the work · Smart putaway & scan verification

Right bin, right item, first time

Kinnow suggests the best storage bin on arrival, and every scan is checked against the order.

Safe and in your control · Operator Console

Kinnow support access, tightly controlled and logged Live in part

Kinnow staff reach your data only through one controlled, logged console; private conversations stay off-limits.

Ask about this

Have a question about what Kinnow can do?

Ask in your own words. We take your work email first, then answer from what Kinnow does today.

Tell Kinnow what slows you down.

Answer three questions. Get the applications, the agents and a two-week plan for your business.

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