CAM Recovery agent
Finds common-area maintenance charges you have not fully recovered from each tenant, and helps you recover them.
Validated with each clientWhat does CAM Recovery replace? The work of a leasing manager: working out and chasing common-area maintenance (CAM) recovery. Finds common-area maintenance charges you have not fully recovered from each tenant, and helps you recover them.
Shows why
Every draft comes with its reasons and how sure the agent is. If it is unsure, it only offers a suggestion.
Waits for you
It does not file, pay or post anything until a person says so.
Gets reviewed
Your approvals and corrections are recorded, so you can see how well it does on your books.
A day with CAM Recovery
Picture a landlord with a commercial complex of 40 shops, billing common-area maintenance (CAM) with the monthly rent.
- The month's CAM cost is shared out. Leases & contracts (Pact) works out each lease's share of the common-area cost. This is the amount you are entitled to recover.
- Rent invoices go out. Each lease invoice carries a CAM line, or does not, if someone missed it.
- CAM Recovery compares the two. For each lease it adds up the share due and the CAM actually billed.
- You see the gap. For each lease: share due, billed, shortfall and shortfall as a percent. If nothing is short, it says CAM is fully recovered. If nothing was shared out, it says there is nothing to recover.
- The leasing manager reviews. Where mail or documents about that tenant are connected to Kinnow, up to three earlier excerpts about CAM reminders can sit beside the figures.
- A person decides what to do. Bill the gap, call the tenant, or accept it. Kinnow records what was decided.
What it reads and what it hands back
| What it reads | What it hands back | Where it lands |
|---|---|---|
| Each lease's share of the common-area cost | The share due, the CAM billed and the shortfall in rupees and percent | A suggestion on the lease, with reasons, for the leasing manager |
| The CAM lines on that lease's invoices | A clear "fully recovered" or "nothing to recover" when there is no gap | The same suggestion |
| Earlier reminder mail and documents about the tenant, where connected | Up to three short excerpts beside the figures | The same suggestion, shown only to people allowed to see that mail |
See CAM Recovery on one of your leases. Send us a month of CAM shares and invoices.
What a person decides
Nothing is filed, paid or posted without a person. The agent finds the gap, and a person chooses what to do about it.
- You decide whether to bill, chase or let it go. A tenant relationship is a judgement call.
- Figures stay yours to check. A result that fails Kinnow's amount safety check is marked, not passed on as a normal finding.
- It never raises an invoice by itself. It does not change a lease, a bill or the ledger.
Ask Kinnow about this
Ask Kinnow answers from your own records and shows its source and cost before it runs. What you get back depends on what has been recorded.
| You might ask | What the answer shows |
|---|---|
| Which tenants have we under-recovered CAM from this quarter? | The leases, share due, CAM billed and shortfall. |
| Why is Shop 14 short on CAM? | Its share due against the CAM lines on its invoices. |
| What did we tell this tenant about CAM last time? | Earlier mail excerpts, if mail is connected and you are allowed to see it. |
Ask us to run CAM Recovery on your last quarter of lease invoices.
Works with
- Pact: leases, rent and contracts, where CAM shares are worked out
- Account: the ledger where the invoices land
- Mall leases that bill exactly like the lease: rent, CAM and turnover rent billed as the lease says
- Tenant Sales Reconciliation: checks turnover-linked rent against tenant sales
- Real Estate and Commercial Property: how a landlord runs a month on Kinnow
Questions
What does the CAM Recovery agent do?
Finds common-area maintenance charges you have not fully recovered from each tenant, and helps you recover them.
Does CAM Recovery act on its own?
No. CAM Recovery hands back the under-recovered common-area charges for each tenant and the follow-up it suggests, with its reasons, and a person approves before anything is posted, filed, sent or paid.
Does CAM Recovery learn?
Yes. Each time you approve or reject a recovery, Kinnow records it against how sure the agent said it was, so you can see how it is doing on your books. Your corrections are kept as feedback.
How is it paid for?
It is part of your agent pack, and there is no charge per user.
How does CAM Recovery find the shortfall?
It adds up each lease's share of the common-area cost and the CAM billed on that lease's invoices. The difference is the shortfall.
What if nothing is short?
It says so plainly: either CAM is fully recovered, or nothing was shared out for the period and there is nothing to recover.
Tell Kinnow what slows you down.
Answer three questions. Get the applications, the agents and a two-week plan for your business.