Contract commitments that chase themselves
Each contract obligation that is at risk or breached becomes a task in the agents' inbox, found for you every morning rather than left in a forgotten register.
Live in partWhat does Obligation monitor do? Fewer missed renewals, penalties and service breaches, because contract terms are checked every morning and each problem becomes a task your team can see.
How it works
Every morning at 06:00 Kinnow checks each obligation across leases and contracts and marks it at risk or breached. Each finding becomes one task in the agents' inbox, never duplicated, so the alert is in one place for your team to pick up. Clauses that settle at the end, such as pre-agreed penalties on a project, are closed with the final figure.
Before this, nobody learned of a breach unless they opened the register. Now each breach arrives as one task in the agents' inbox.
- On the email and meeting side, a promise Kinnow is less than 0.6 confident about is dropped rather than shown, so the inbox carries fewer, firmer commitments.
Step by step
Here is how it runs for a company that leases out space, runs service contracts or buys on long agreements. The contract manager does the setup and the daily reading; the checking is Kinnow's.
- A person records what the contract promises. In Leases & contracts (Pact), the contract manager adds each promise to the contract. A ready-made list of eight common ones (preventive visits, uptime, a monthly report, an insurance certificate, a deposit top-up, a turnover statement, fit-out completion and a response time) means you fill in the numbers rather than build each one. Every promise is marked as owed by you or owed to you. Kinnow can also read a contract and suggest clauses; those stay inactive until a person confirms them and chooses to turn one into a tracked promise.
- Kinnow judges every open promise once a day. The check runs every morning at 06:00. It uses dates and counts only: a promise is on track, at risk or breached. By default a promise turns "at risk" 72 hours before it falls due, or sooner if you are behind the pace the period needs, for example two of four visits done with most of the year gone.
- Each problem becomes one task. An at-risk or breached promise creates a single task in the agents' inbox. A breach is marked high priority. Because Kinnow remembers what it has already announced, the same breach does not return every morning; you hear again only when the status moves.
- A person acts on it. Log the delivery when the visit is made or the report goes out. Or ask the Obligation Chaser agent to draft the chase: an internal note when you owe the promise, a message to the other side when they owe it. It drafts only; a person sends.
- The promise is closed or waived. A recorded delivery marks the promise as met. Waiving a promise needs a reason and a person with permission to manage contracts, so a missed promise cannot simply be wished away. Any penalty the contract names is worked out and shown, with what you owe and what is owed to you kept apart.
See your own leases and service contracts with their promises tracked, on a call with us.
What you see on screen
Everything below is in Pact, on the Obligations screen and on each contract.
| Where | What you see |
|---|---|
| Obligations: the four figures at the top | Breached, At risk, Penalty we owe and Penalty owed to us. The two penalty totals are never netted, because adding them would hide both. |
| Obligations: Due and at risk | A working list ordered by trouble, not by date: breaches first, then at-risk, then things merely due soon. Each row carries a one-line reason and opens the contract it came from. |
| Obligations: Horizon and Direction | Pick a week, a month, a quarter or a year ahead, and show promises you owe, promises owed to you, or both. |
| A contract's own page | The promises attached to that contract, with a summary and the buttons to add one from the list, log a delivery, edit or waive. |
| The agents' inbox | The task for each at-risk or breached promise, with the contract, the other party, the due date and the penalty figure. |
Who uses it
Three or four people touch this in a normal week.
| Who | When | What they do |
|---|---|---|
| Contract or property manager | Start of each day | Reads the Due and at risk list worst-first, logs deliveries, asks for chase drafts. |
| Operations or site head | When work is done | Logs the visit made or the report sent, so the promise closes on time. |
| Finance head | Month-end | Reads the two penalty totals before closing the month and checks whether any penalty should be raised or disputed. |
| Owner or director | Weekly | Looks at the Breached and At risk counts and asks about the oldest. |
Ask us to load one of your real contracts and show you what gets flagged.
Related
- Commitment tracker: the agent that finds promises made in email and meetings.
- Contract promises tracked before they're broken: how a clause becomes an item on this list.
- Pact: leases, contracts and their promises.
- Bank guarantees and deposits in one register: the money side of the same contracts.
Questions
What is Obligation monitor in Kinnow?
Each contract obligation that is at risk or breached becomes a task in the agents' inbox, found for you every morning rather than left in a forgotten register.
What changes for the business?
Fewer missed renewals, penalties and service breaches, because contract terms are checked every morning and each problem becomes a task your team can see.
Is it available today?
It is live in part: the core is built and parts are completing with early customers.
Can I track promises the other side owes me?
Yes. Each promise is marked as owed by you or owed to you, and the Obligations screen can show either or both. The penalty totals for the two directions are kept apart.
Does Kinnow message the other party when a promise is breached?
No. It creates a task for your team and, if you ask, drafts a chase. A person reads it and sends it. Nothing is filed, paid or posted without a person.
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